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People Inspired Innovation

The fourth People Inspired Innovation Conference will be held in Essex September 21-23. From the website: "PII provides a forum to discuss the design of better products and services through understanding the needs of people. In addition, it looks at how the knowledge gained from understanding people should provide a basis for informing public and corporate strategy." I will be giving a presentation on how we work with the business units to innovate solutions that work for the customers and Pitney Bowes.

The conference is hosted by Chimera, a research group that spun off from BT a few years ago. They are now associated with the University of Essex, and the combined academic/consulting research they do gives them an interesting perspective.

I went to PII 3 a couple of years ago, and it was a great experience--one of those few conferences where every talk was worth listening to. Even if you can't attend the conference, I recommend checking the website from time to time as it is updated with the abstracts and presentations. Most of the PII 3 presentations are available online as well.

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